The standard check-in time is after 1400 hrs (02:00 pm) and the check-out time is 12:00 noon.
However, it may vary depending on the season. Your confirmed hotel booking voucher will
contain all the details about the hotel check-in/out timings. For any further assistance, you can
call our travel experts at +91 9829005859, 0294-2411103 (Monday to Saturday from 09:00 am
till 07:00 pm).

A ‘Twin room’ will have 2 separate single or queen sized beds while a ‘Double room’ will
have one king size bed.

While searching for hotels, select the number of children travelling with you in the drop-down
box. If you want an extra bed in the room for your child, you have to add the child as an adult
in the hotel search page, thus searching for 3 adults and 1 room. If you just select 1 child and
2 adults in 1 room, our search results will show you the price of a double room with child
excluding an extra bed.

Yes. Simply give us a call on +91 9829005859, 0294-2411103 (Monday to Saturday from
09:00 am till 07:00 pm)

For online bookings, we accept all Visa, Master Card, Amex cards and major debit cards and credit
cards issued in India. We also have Net Banking payment options from major Indian banks.

Yes. You can confirm your hotel bookings by paying the amount through account transfer option.
Call us at +91 9829005859, 0294-2411103 (Monday to Saturday from 09:00 am till 07:00 pm) for
more details on the same.

This might happen due to slow internet connection or while making the payment through net
banking option. Please mail us about the same. For us to serve you faster and better, kindly
mention the bank’s name, the amount deducted, e-coupon number used (if any) and mode of
transaction. If the booking is incomplete, the entire deducted amount will be refunded back to in
account within 3 to 5 working days. If the booking is completed, we will mail you, your hotel
confirmation voucher.

After the payment process is completed, you will receive a mail confirmation from us.

It is mandatory to show your government approved valid ID proof while checking-in at the hotel.
For foreign nationals, your passport will be accepted as valid ID proof.

The standard check-in time is after 1400 hrs (02:00 pm) and the check-out time is 12:00 noon.
However, may you will be charged for one day extra for early check-in or late check-out.

Simply call us at +91 9829005859 (Monday to Saturday from 09:00 am till 07:00 pm) or mail us
for any customized requests.

In this case, please call us at +91 9829005859 (Monday to Saturday from 09:00 am till 07:00 pm)
or email us.

For cancellations, please call us at +91 9829005859 (Monday to Saturday from 09:00 am till
07:00 pm) or drop us a mail.

The hotel room cancellation charges depends on your selected room type, time of stay (off-
season, peak season) and the time of cancellation.

You will not be entitled for a refund and you will be considered as a ‘no-show’ by the hotel.

We apologize for the delay. We request you to call us at +91 9829005859 (Monday to
Saturday from 09:00 am till 07:00 pm) or drop us a mail and we'll get back to you at the
earliest.